Cancel

Cancel your Ventra Family membership

It takes about a minute, entirely online. No account needed, no phone call, no explanations required.

Cancel my membership

  1. Enter the email you used at checkout — we’ll instantly send you a secure manage link. (No password, no account needed.)
  2. Open the link and select Ventra Family Membership.
  3. Tap Cancel subscription and confirm. Done — you’ll get a confirmation email right away.

Already logged in to your Ventra Finds account? Go straight to your subscriptions.

Shortcut: every membership email we’ve sent you contains a direct “manage subscription” link — tapping it skips step 1 entirely.

What happens when you cancel

During your free trial: you will never be charged. Cancelling before the trial ends means zero charges, full stop.

After billing has started: no further charges will be made. Your member benefits stay active until the end of your current billing period.

Having trouble?

If anything in the flow above doesn’t work, reach us through the contact form or call +1 (302) 496-8609 and we’ll cancel it for you within one business day — but the button above should always work, and we want to know if it doesn’t.

No hard feelings — the door’s always open. Your Membership Terms have the full details.

Contact form